Why chatbot is a powerful tool for business?
It’s an automated assistant that lives in the messenger and helps users to leverage services of a business to the highest extent. Chatbot can guide users through all the possibilities of a place and make their stay more comfortable. On the other hand, businesses can save finances by combining chatbots with human assistants, instead of hiring more people. Notice – we don’t say that chatbots can replace all the customer service staff, but it’s already a proven fact* that adding such virtual assistant to your staff cohort can increase sales and vastly improve user experience.